Monday, October 23, 2006

Are you unable to connect to the main webcomic site?

Two readers have posted comments saying that they have been unable to view the main webcomic site for over a month. I've spoken to the network administrator of the host who told me some things that you can check out if this is happening to you. He would also appreciate if you could post/email the results of these checks. Comparing them for all the people who are having problems would help him to see if there is a problem at our end.

These are the checks to do:
1. In windows, press start, then Run, type in CMD (win 2000/XP/Vista) or COMMAND (Win 98/ME)
2. In the command window, first type:
nslookup http://www.thenoobcomic.com
the IP should be 67.18.37.227

then type:
nslookup http://www.thenoobcomic.com 67.18.37.226
the IP should still be 67.18.37.227

If the first fails, but the second works, it is your local DNS server and you should be able to fix the problem by contacting your ISP. Even so, please send us the results so the network admin can check them.

3. If both work, type tracert 67.18.37.227 to see how far you get. (Tracert displays all the hops that you do to reach the page.)

HOW TO DUMP THE RESULTS TO A TEXT FILE
In the command window, type the following (where filename stands for whatever name you want to give to the file and [ENTER] stands for pressing the Enter/Return key):

nslookup http://www.thenoobcomic.com > filename.txt [ENTER]
nslookup http://www.thenoobcomic.com 67.18.37.226 >> filename.txt [ENTER]
tracert 67.18.37.227 >>filename.txt[ENTER]

Paste the results of the text file here as a comment or email them to me at gianna.masetti@gmail.com

In the commands above, > writes to file and >> appends. If you want to write the file in a specific folder, e.g. a folder called misc on your c: drive, just type the whole path, > c:\misc\filename.txt.

In the meantime the network admin has made some small change at his end so you may be able to view the comic website already. I hope this helps!

9 comments:

MG said...

Hi!

Well, I was that first anonymous person (forgot to select other) that reported trouble connecting to the site, but now it has been somehow fixed. oO So, now I get an overdose of The N00b. :) Thanks a lot. Dunno what happened.

Gianna said...

That's great! When I spoke to the network admin, he also did something at the host end. He explained what, but I can't remember :/ Probably to do with the network faeries that make the internet work, or something.

Anonymous said...

The "nslookup" program should reject your sample commands because it is not supposed to understand the "http://" prefix. The proper command would be

nslookup www.thenoobcomic.com

ok
dpm

Zdenek said...

Hello!

Is 67.18.37.227 the correct IP of www.thenoobcomic.com ?

http://67.18.37.227/ leads to www.aventurine.gr for me...

amd64 ~ # ping www.aventurine.gr
PING www.aventurine.gr (67.18.37.227) 56(84) bytes of data.

amd64 ~ # ping www.thenoobcomic.com
PING www.thenoobcomic.com (67.18.37.227) 56(84) bytes of data.

amd64 ~ # traceroute www.thenoobcomic.com
traceroute to www.aventurine.gr (67.18.37.227), 30 hops max, 46 byte packets
... rather long route ...
10 64.125.23.254
...
14 so-1-0-0.mpr2.dfw2.us.above.net (64.125.29.206)
...
19 gi0-2.car17.dllstx2.theplanet.com (69.41.250.82)

^^^ is the last identified



Sadly, the aventurine's main page is displayed...

Huh, the end of whole IPv4 world is coming :-)

Zdenek said...

Hello!

Is 67.18.37.227 the correct IP of www.thenoobcomic.com ?

http://67.18.37.227/ leads to www.aventurine.gr for me...

amd64 ~ # ping www.aventurine.gr
PING www.aventurine.gr (67.18.37.227) 56(84) bytes of data.

amd64 ~ # ping www.thenoobcomic.com
PING www.thenoobcomic.com (67.18.37.227) 56(84) bytes of data.

amd64 ~ # traceroute www.thenoobcomic.com
traceroute to www.aventurine.gr (67.18.37.227), 30 hops max, 46 byte packets
... rather long route ...
10 64.125.23.254
...
14 so-1-0-0.mpr2.dfw2.us.above.net (64.125.29.206)
...
19 gi0-2.car17.dllstx2.theplanet.com (69.41.250.82)

^^^ is the last identified



Sadly, the aventurine's main page is displayed...

Huh, the end of whole IPv4 world is coming :-)

pupu said...

[root@hactar ~]# host www.thenoobcomic.com
www.thenoobcomic.com has address 67.18.37.227
[root@hactar ~]# host 67.18.37.227
227.37.18.67.in-addr.arpa domain name pointer static.razorwax.com.

Seems like webhosting site to me, with several, maybe many websites.

[root@hactar ~]# telnet 67.18.37.227 80
Trying 67.18.37.227...
Connected to 67.18.37.227.
Escape character is '^]'.
GET http://www.thenoobcomic.com/index.html HTTP/1.1
Host: www.thenoobcomic.com

HTTP/1.1 200 OK
Date: Sun, 08 Jul 2007 06:36:55 GMT
Server: Apache
Last-Modified: Fri, 06 Jul 2007 06:02:54 GMT
ETag: "78094-59e5-bc25f80"
Accept-Ranges: bytes
Content-Length: 23013
Content-Type: text/html

...html code for noob follows...

So yes, it is.

Adrian said...

I cannot acces it anymore; tracert gets stuck at po2.car09.dllstx6.theplanet.com [12.96.160.59]. I haven't been able to acces the site in over a a month :((. I don't have problems with any other sites.

Gianna said...
This comment has been removed by the author.
Gianna said...

Damn! I'll ask the host admin if he has any ideas. In the meantime, you can read the latest episode on mmorpg.com, in the 'comics' section.